Agent Compliance

When you joined eXp Realty as an independent agent, you agreed to conduct your business within the guidelines of our Independent Contractor Agreement (ICA), eXp’s Policies and Procedures, and the Agent Attraction Pledge. These policies are in place to protect you and mitigate risk for eXp and our ability to conduct business legally and ethically. We know that it isn’t always the easiest thing to remember each one of these guidelines so the Agent Compliance team is here to help.

eXp’s Agent Compliance team is focused on empowering you to grow your real estate business. We’re proud to provide you with content, tools, and resources to guide you as you engage in lead generation, real estate marketing and transactions, and agent attraction. We work hard to maintain an even playing field for all of our agents, we diligently safeguard the eXp Realty brand, and we give you somewhere to turn to when you need help with any compliance-related matter. 

Connect With Our Team

[email protected]

Use this email to reach out to our team any time. We’re happy to answer your questions confidentially, investigate potential violations, and review your agent-created content. Most inquiries receive a response on the very same business day they were received.  

We also invite you to reach out to our team members individually. Get to know our staff using the resource below:


Cory Haggard 
Director of Agent Compliance
[email protected]

Shanni Payne
Compliance Officer
[email protected]

Cyndee Hanks
Compliance Officer
[email protected]

Boyd Bastian 
Director of Compliance Education
[email protected]

Agent Compliance Workplace Group

https://exprealty.workplace.com/groups/agentcompliance/

Another fantastic resource available for you any time is our Agent Compliance Workplace group. We use Workplace to interact with agents, post scheduled educational opportunities, answer frequently asked questions, provide updates to policies, and make sense of all the “legalese” that can sometimes be confusing. Join our community by following the Agent Compliance Workplace Group today!

Important Documents

eXp Ethics in Action Award

At eXp Realty we live our lives and work each day guided by 9 powerful Core Values. We have something truly special and we want to recognize agents that are leading us by doing things the RIGHT way. 

The eXp Ethics in Action Award is a recognition program sponsored by the Agent Compliance team that highlights exceptional agent behavior related to eXp’s Core Values, adherence to the Policies and Procedures, commitment to the ICA, and compliance with the Agent Attraction Pledge. Recipients of this award are named each quarter along with a special annual recognition that is presented at the EXPCON Awards Gala. 

This is where you come in! Recognition will be awarded to agents who are selected from candidates nominated by YOU their agent peers, by our brokers, and by eXp staff. A program like this will only work if you take note of your fellow agents’ exemplary behavior and let us know about it. In a nutshell, as you work with other agents and you observe them not only having success, but also doing things ethically and honorably, we want you to tell us all about it.

Click here to nominate an eXp agent that deserves this recognition.

Agent Compliance @ eXp University

Agent Compliance hosts a bi-weekly class called “Agent Attraction Dos and Don’ts” in eXp University. We spend an hour going over best practices, prohibited practices and also take the time to answer YOUR questions related to agent attraction. 

We give access to downloadable guides that are ONLY available through this class so it’s well worth the hour spent and you won’t want to miss it. 

Who – ALL eXp agents are encouraged to attend

What – Agent Attraction Dos and Don’ts

Where – eXp University Theater

When – Every other Wednesday at 11 a.m. PT / 2 p.m. ET (click here to obtain the most up-to-date-schedule)

How – Join us live in eXp World!